Integrated Clinical Informat-
ion System for a medical information technology prov-
ider and systems integrator
Customer life cycle manage-
ment solution for cellular company in India
Test Evaluation and Manage-
ment Application for a leading software and hardware pro-
Energy Metering Solution for a leading manufacturer of electronic 3-Phase 4-Wire Tri-vector Energy Meters
Computer aided dispatch system for police department in US
Customer life cycle manage-
ment solution for an insuran-
ce company in India
TATA AIG, a top Life and General Insurance company
"Netpro designed and developed our Customer Services and Retention Management System (CSRMS) that helps manage the entire customer Life Cycle from Prospecting, Acquisition, Service post-acquisition and Retention. CSRMS is an extremely mission critical system and has proven to be robust and scalable in meeting our growing business needs.
Netpro has exceeded our expectations. Its technical expertise and project management capability has ensured a phenomenal ROI for CSRMS. We continue to nurture our relationship with them as our development partner.”
Vice President- Information Technology Group
Reckitt Benckiser, a Global household cleaning, health & Personal Care Product Company
"My Users & I, sleep peacefully at night; courtesy: our relationship with Netpro. In fact, just recently, a senior manager’s application crashed and Netpro was fantastic. We recovered the OS, application & data in a few minutes!"
Mr. Samiran Sengupta,
Service Delivery Manager - South Asia,
Idea Cellular, a leading mobile services provider
"Netpro implemented a contact management solution for us to fulfill our marketing needs of creating an alternate channel of up selling to existing customers and cross selling to an identified database through a multi stage process of mailing, tele-sales and direct sales.
The implementation as well as the customizations required by us was done smoothly. The entire project was handled very professionally in terms of both time and quality of deliverables. The system has been found to be very reliable and we have benefited with tremendous ROI on this project.
Our experience with the Netpro team has been excellent and we have definite plans to expand this implementation in the near future. We wish Netpro the very best in their future endeavors."
DHL Express, a global market leader of the international express and logistics industry
"Netpro implemented their Customer Event Management Module for our customer service function. We found their system architects and developers very professional in their approach. They understood our need and met intended objective well within the timelines. We will not hesitate to use the service of Netpro in future.”
National Customer Service Manager- India
Wipro Infotech, a leading IT services, consulting and outsourcing company
"We chose Netpro and Altiris Client Recovery Solution because of Netpro reputation in the market and Altiris’s true disaster / recovery capability (not just backup) for desktops. It offers superior technology to optimize backup size & network resources. This gives us the capability to restore our customers' desktops in just a few minutes and meet stringent SLAs which are unthinkable without such a solution"
Manager Practices Tools & Technologies,